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BUSINESS ALIGNMENT |
SCORE
(1-10) |
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Metrics for business needs established and reviewed regularly? |
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Effective service-level metrics established? |
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Providing real-time business information? |
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Positive ROI? |
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ARCHITECTURAL ALIGNMENT |
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Services-oriented architecture built on open Web services standards? |
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Loosely-coupled business services? |
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Applications aligned with business processes? |
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Performance measurement program in place? |
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OPERATIONAL ALIGNMENT |
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Ongoing review and improvement of infrastructure TCO (total cost of ownership)? |
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Ongoing review and improvement of application lifecycle efficiencies? |
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Business continuity plans established and tested? |
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BUSINESS PARTNER ALIGNMENT |
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Effective supply chain management infrastructure? |
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Web services integration? |
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Industry data standards implemented? |
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